In this customer story, we explain how the digital consultation was deployed at Zuyderland Medical Centre's Breast Centre and what the experiences were.
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Domestic Care Organisation TSN Uses Smart Glasses for Improved Remote Assistance
TSN, a provider of nursing and care at residential care locations and in the neighborhood, has been using the Enovation Zaurus Smart Glasses app since November 2020. Using smart glasses, care providers can stream images and sound to one or more colleagues, so that they can provide support without being physically present.
The Smart Glasses App
The Smart Glasses app is connected to Enovation Zaurus’ digital consulting rooms. The separate app allows the care provider to stream images and speech to a regular digital consulting room. The person who is watching / advising can use the standard Zaurus apps to check on the procedures as if it were a regular video call.
Casus 1: Wound Care Advice
Home care workers use the glasses to stream treatments during the treatment of wounds at clients’ homes to one or more specialised colleagues.
These colleagues can check what the home care worker is doing remotely, assess the wound and, where necessary, give advice about its care.
A big advantage of the smart glasses compared to a tablet is that the employee has their hands free to perform immediate actions.
Case 2: Supervision of Nurses in Training
The smart glasses are also used to guide nurses in training. They perform medical procedures, while their trainer is watching from another location.
“The main advantage was that my directing district nurse was able to assess me well while she was at home due to circumstances, which would normally never have been possible, of course”, says nurse Maurice Telkamp. “She said it was like looking through my eyes.”
Future Plans
TSN believes in this technology and the organisation is now working with the Enovation Zaurus team to see how the smart glasses can be used in other situations as well. As it is, their use of smart glasses is a great example of how technology supports the quality and effectiveness of care.
Want to get started with the Enovation Zaurus Smart Glasses app? Feel free to contact us, we are happy to inform you!
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Digital consultations at the Breast Centre clinic of Zuyderland Medical Centre
‘It really pays off’ – video care at TSN Home Care
At TSN Home Care, they are constantly looking at how digital applications can support their care processes.
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