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Responsible Disclosure

At Enovation, we consider the security of our systems a top priority.

But no matter how much effort we put into system security, there can still be vulnerabilities present. If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our clients and our systems.

Please do the following:

  • E-mail your findings to Encrypt your findings using our PGP key to prevent this critical information from falling into the wrong hands.

PGP Fingerprint = 327E 7B17 AC9C BC0D C837 5DA3 7063 C022 9AAD 3AAE,

  • Do not take advantage of the vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying other people’s data,
  • Do not reveal the problem to others until it has been resolved,
  • Do not use attacks on physical security, social engineering, distributed denial of service, spam or applications of third parties, and
  • Do provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible. Usually, the IP address or the URL of the affected system and a description of the vulnerability will be sufficient, but complex vulnerabilities may require further explanation.

What we promise:

  • We will respond to your report within 3 business days with our evaluation of the report and an expected resolution date,
  • If you have followed the instructions above, we will not take any legal action against you in regard to the report,
  • We will handle your report with strict confidentiality, and not pass on your personal details to third parties without your permission,
  • We will keep you informed of the progress towards resolving the problem,
  • In the public information concerning the problem reported, we will give your name as the discoverer of the problem (unless you desire otherwise), and
  • As a token of our gratitude for your assistance, we offer a reward for every report of a security problem that was not yet known to us. The amount of the reward will be determined based on the severity of the leak and the quality of the report. The minimum reward will be a €50 gift certificate.

This text is written by Floor Terra and is published with a Creative Commons Attribution 3.0 Unported license.


This Responsible Disclosure scheme is not intended for reporting complaints. The scheme is also not intended for:

  • Reporting that the website is not available.
  • Reporting fake e-mails (phishing e-mails).
  • Reporting fraud.

We also exclude specific problems that in our opinion do not constitute a threat outside of a laboratory set-up.

Excluded systems


Excluded types of security problems

  • SPF / DMARC records
  • CAA records
  • (D)DOS attacks and rate limiting of calls
  • Problems that amount to self-XSS
  • Error messages without sensitive data
  • Reports from which software we use can be deduced

Wall of Fame

We would like to thank all who made a responsible disclosure to us. We acknowledge and appreciate the valuable contribution in increasing the security of our products and services.

August 2023

July 2023

June 2023

March 2023

October 2022

July 2022

May 2022

  • Possibility of remote command execution using EPS files | Jens Müller

April 2022

March 2022

  • Various host header issues with CPI console | Nikhil Rane

February 2022

January 2022

  • No rate limit on various components + possibility of OTP flood attack | Nikhil Rane
  • SharePoint web services exposed to anonymous access users | Ashik Kunjumon
  • Website broken link hijack | Arjun E

December 2021

  • Clickjacking leads to changes in user credentials | Nikhil Rane

November 2021

October 2021

August 2021