Easily accessible chat with the Jeroen Bosch Hospital outpatient pharmacy
The outpatient pharmacy at the JHA shares how they use Enovation Zaurus live chat to communicate with patients.
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Fragmentation of client applications
The number of websites, portals and eHealth apps continues to rise. This is vital for a future-proof healthcare system, but also confusing to a lot of clients.
People get lost in the maze of ‘useful’ solutions, resulting in less accessible healthcare. This leads to less effective digitisation or, in the worst case scenario, to less effective care.
Give clients insight into their own care pathway
To ensure accessible care, we need to provide clarity. We do this by giving clients a single access point to their electronic care pathway. A place where you find every key application, get insight into results, can schedule and review tasks and appointments, and contact healthcare providers. In a user-friendly way, with a familiar look. We call a platform like that the digital front door.
The digital front door provides clients with:
- A single platform for appointment notifications, results, tasks and messages.
- A familiar feeling thanks to the recognisable house style.
- Easier access to the right care.
- More control of their care pathway.
- A better customer experience.
The Digital frontdoor solutions
Enovation developed the digital front door, giving you, the client, easy access to a full range of digital resources and tools.
Mobile App for Patients
Secure mobile app where a patient can access their own personal and medical data, make appointments, and interact with the healthcare facility.
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Patient Portal
Secure online environment where a patient can access their own personal and medical data, make appointments, and interact with the healthcare facility.
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Chat
Easy and safe chatting with colleagues, patients and clients. Also via a digital consulting room.
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Video
Conduct video consultations or multi-disciplinary meetings with colleagues, patients and clients. From your desktop, laptop, tablet or smartphone.
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Chatbot
Optimise your work processes or facilitate a digital service point with our advanced chatbots.
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Want to know what our platform can do for your organisation?
Discover the benefits of the digital frontdoor
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A better customer experience
Patients receive support from the comfort of their own home and are better prepared for their care pathway.
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More time for patients
Online questionnaires and more effective information provision allow for more quality time during face-to-face consultations.
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Fewer no-shows
Active reminders (on the mobile app) reduce the number of no-shows.
In practice
See how colleagues use the Enovation platform.
Digital consultations at the Breast Centre clinic of Zuyderland Medical Centre
In this customer story, we explain how the digital consultation was deployed at Zuyderland Medical Centre's Breast Centre and what the experiences were.
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Domestic Care Organisation TSN Uses Smart Glasses for Improved Remote Assistance
Via smart glasses, video can be streamed to colleagues, allowing them to support without being physically present.
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